Senior Data Control Associate

4 days ago

Gurgaon, Haryana, India FIS Full time
Job Summary

We are seeking a Senior Data Control Associate to join our team at FIS. This is a multifaceted role with a high degree of responsibility and a broad spectrum of opportunities for professional growth and development.

Key Responsibilities


  • Oversee the area in the absence of the lead/supervisor.
  • Perform quality checks throughout the entire data control process.
  • Monitor workflow and make recommendations for process improvements as needed.
  • Coach and mentor junior staff.
  • Identify errors in calculations and balances and make corrections.
  • Receive and prepare physical documents for delivery to the sorting department.
  • Perform online reject-repair using a CRT and physical documents.
  • Physically repair rejects.
  • Prepare transit cash letters.
  • Prepare and dispatch client statements and adjustments as needed.
  • Prepare cash letter of return items.
  • Perform data entry on an input device/application.
  • Reconcile and properly document all out of proof conditions.
  • Compare work product with word standards for accuracy.


Requirements


  • Typically requires a minimum of four or more years of demonstrated data control/encoding experience with at least two years as a Data Control Associate II.
  • Proficient written and oral communication skills in dealing with employees or external customers/clients.
  • Knowledge of procedures used to segregate and distribute output.
  • Knowledge of balancing and correction procedures.
  • Proficient in entering data into various PC software packages.
  • Proficient in classifying computer output.
  • Knowledge to operate a computer effectively and utilize software packages required by the position.
  • Proficiency to encode 1,000-1,500 items per hour.
  • High school diploma or GED.


About FIS

At FIS, we are committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. We offer a competitive salary and benefits, a variety of career development tools, resources, and opportunities, and a broad range of professional education and personal development possibilities.

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