Gold Loan Operations Specialist

3 weeks ago


Vizag, Andhra Pradesh, India DBS Bank Full time
Job Summary

We are seeking a highly skilled Gold Loan Operations Specialist to join our team at DBS Bank. As a key member of our Gold Loan team, you will be responsible for handling entire Gold Loan operations at the branch, ensuring that each loan transaction is done as per defined product and process guidelines and fully compliant.

Key Accountabilities
  • Handling entire Gold Loan operations at the branch.
  • Monthly disbursement and book targets of mapped branch.
  • Ensuring that each loan transaction is done as per defined product, process guidelines and fully compliant.
  • Calling up renewal base and ensuring renewal conversion as per targets, with minimal/no attrition.
  • Handling all Gold Loan audit and compliance related matters.
  • Supporting the branch through appraiser identification/onboarding and ensuring marketing collaterals/stationary are available as per requirement.

Job Duties & Responsibilities
  • Handling Gold Loan customers in the branch, explaining product features, handling queries from customers, supporting in documentation and end-to-end loans processing in LOS.


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