EdTech Program Leadership Position

3 days ago

Mumbai, Maharashtra, India beBeeProgramManager Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title

Program Manager - Edtech

Role Overview

We are looking for a skilled Program Manager who can oversee complex, large-scale programs from start to finish. The ideal candidate will have excellent operational skills and be able to manage stakeholders effectively.

The role requires balancing process excellence with stakeholder engagement, developing repeatable processes, and ensuring smooth delivery across multiple cohorts and partners.

Responsibilities
  • Program Delivery & Operations
    • Manage a portfolio of academic/learning programs from launch to completion.
    • Oversee scheduling, faculty coordination, content delivery, and learner engagement across 50–100+ cohorts.
    • Ensure seamless execution of live classes, assessments, and certification processes.
  • Learner Experience & Escalation Management
    • Monitor learner journey from enrollment to completion.
    • Set up frameworks for grievance redressal, escalation handling, and first-contact resolution.
    • Track completion rates and drive interventions to improve outcomes.
  • Partner Onboarding & Stakeholder Management
    • Manage onboarding of universities, corporates, and academic partners.
    • Lead LMS integration and ensure partner deliverables are met.
    • Act as the primary point of contact for stakeholders, presenting dashboards and progress reports.
  • Process Improvement & Efficiency
    • Reduce learner support volumes by implementing better onboarding, FAQs, and training interventions.
    • Standardize academic and operational workflows to ensure consistency across programs.
    • Identify gaps in delivery and roll out corrective action plans.
  • Data & Reporting
    • Build and maintain dashboards for program health (enrollment, drop-off, completion).
    • Generate reports for leadership and partners, with actionable insights.
Requirements

To succeed in this role, you will need:

  • A strong background in program management or a related field.
  • Excellent communication and stakeholder engagement skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits

This role offers a competitive salary and benefits package, including:

  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
How to Apply

If you are a motivated and organized individual with a passion for program management, please submit your application.

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