
Senior Overnight Financial Manager
1 day ago
Job Opportunity:
Seeking a Night Auditor to manage overnight front desk and accounting tasks, handle reservations, check-ins, check-outs, and guest inquiries.
Responsibilities:
- Welcome guests warmly overnight
- Arrange amenities like wake-up calls, taxis, and shuttle services
- Assist VIPS, VVIPS in a branded, friendly manner with follow-up as necessary
- Post room charges and taxes to guest accounts
- Balance cash drawers, process credit card transactions, and verify receipts
- Track financial metrics like room occupancy rates and revenues
- Prepare end-of-day reports and summary cash balances
- Verify completion of end-of-day tasks by previous shifts
- Communicate with departments like housekeeping and maintenance for service delivery
- Oversee the hotel safe and ensure security of guest valuables
- Audit and reconcile daily financial accounts
- Respond to guest inquiries and requests in a timely, friendly manner
- Provide pre-arrival support for guests arriving on packages
Requirements:
- Minimum 3+ year front desk experience at managerial level
- Basic math and accounting skills
- Proficient in MS Office, PMS, and IDS software
- Outstanding verbal and written communication skills
- Detail-oriented and strong organizational skills
- Associate or Bachelor's degree in Hotel Management or related field
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