
Ecommerce Operations Manager
1 week ago
The e-commerce operations manager oversees the end-to-end operations of multiple marketplaces and D2C channels, including performance monitoring, seasonal analysis, and partner sales reviews.
Key Responsibilities:- Marketplace Operations:
- Monitor performance across various marketplaces and coordinate with third-party logistics partners.
- Conduct seasonal performance analysis to inform business decisions.
- Review MTD sales performance and present insights in weekly meetings.
- Warehouse Management:
- Manage daily warehouse operations and coordinate with logistics partners.
- Perform regular stock checks and maintain SOH reports.
- Track live/not-live stock status and ensure timely replenishment for assigned brands.
- Coordinate stock movement and onboard new partners.
- Reporting and Process Management:
- Compile and maintain sales data; prepare brand-wise performance reports.
- Support in compiling Order Indents (OI) and reporting metrics across brands.
- Mail and follow up with marketplaces/partners for smooth order execution.
- Graduate degree in any field.
- 2–3 years of experience in e-commerce operations with direct exposure to warehouse management and marketplace operations.
- Strong working knowledge of OMS and WMS platforms.
- Excellent communication and coordination skills.
- Ability to analyze performance data and provide actionable insights.
- Flexible to travel if required for operational needs.
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