Agilent Workflow Developer and Support Specialist
2 weeks ago
Job Overview
The Agilent Support Specialist and Workflow Developer will play a critical role in ensuring the smooth operation of our business systems. This talented individual will be responsible for providing end-to-end technical support, workflow development, and application maintenance across various systems.
Key Responsibilities:
- Workflow Design & Development: Utilize expertise in various technologies and tools to design, develop, and implement workflow processes. Collaborate with stakeholders to gather workflow requirements and translate them into functional technical solutions.
- Technical Support & Troubleshooting: Provide day-to-day support for workflow systems, troubleshooting and resolving any issues related to software or hardware. Triage and prioritize incidents, ensuring high-priority issues are resolved promptly and effectively.
- Application Maintenance & ETL Management: Manage and maintain ETL processes to ensure data integration and data flow between various systems. Continuously monitor applications to ensure they remain up-to-date, functional, and perform optimally.
- Development & Programming: Develop and maintain custom applications and workflows using technologies like SSIS, SSRS, SQL Procedures, .NET, Classic ASP/, C#, ASP/HTML, JavaScript, CSS, DHTML, and MS SQL.
- Boundary Application Management: Collaborate with external application teams (SAP, Active Directory, Servers, Server Migrations) to ensure workflows interact seamlessly with boundary applications.
- Environment & Agile Methodology: Manage and support workflows across QA and production environments, ensuring smooth deployment of new features and updates.
- Low-Code & RPA Solutions (Preferred): Leverage low-code platforms like Mendix to develop quick, flexible solutions for workflow needs.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3+ years of experience in technical support, workflow development, ETL processes, or related roles.
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