
Document Developer
1 day ago
Job Description
- Create high-quality technical documentation that meets the company's writing style guidelines, catering to the target audience.
- Develop user guides, FAQs, and product technical overviews while ensuring accuracy, clarity, and usability.
- Collaborate with cross-functional teams to deliver documentation on time, adhering to set deadlines.
- Conduct research to gather necessary product information from meetings, specifications, and discussions with subject matter experts.
- Participate in peer review processes to enhance documentation quality.
- Contribute to the development and maintenance of existing documentation processes, standards, checklists, and templates.
- Recommend screen labels and error messages to improve the customer experience.
- Utilize strong written and verbal communication skills to convey complex information effectively.
- Coordinate with onsite trainers for required document deliverables.
- Proven English writing skills are essential.
- Achieving MSTP certification is mandatory. Familiarity with programming languages is beneficial but not required.
- Experience working in Agile/Scrum environments is highly valued.
- Strong decision-making, planning, and analytical skills are required.
- Self-motivated individuals with positive attitudes and excellent teamwork skills are preferred.
- Ability to work efficiently in a fast-paced environment with changing priorities and tight deadlines.
- Proficiency in Jira, Confluence, MS Office (Word, Excel, PowerPoint), and Visio is necessary.
Requirements
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proactive and self-motivated individuals with a positive attitude.
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