Cloud Operations Expert

2 days ago

Tirupati, Andhra Pradesh, India beBeeExpert Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Cloud Operations Specialist

We are seeking a highly skilled Cloud Operations Specialist to fill the gap in our team at a leading software company. As a Cloud Operations Specialist, you will be responsible for designing and implementing procedures, automation scripts, and infrastructure implementations to support our cloud-based operations.

Key Responsibilities:

  • Provide technical expertise and leadership to cloud operations teams.
  • Implement cloud operations goals and deliverables as determined by senior leadership.
  • Ensure smooth operations of cloud-based products.
  • Take complete ownership of customer implementations, including SLA and SLO.
  • Automate, enhance, and maintain critical processes in cloud operations, such as Change Control, Monitoring & Alerting.
  • Drive critical processes in cloud operations, such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting.
  • Drive disaster recovery and failover procedures, training, testing, and team readiness.
  • Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability.
  • Contribute to process improvements and technical improvements that lead to increased stability and reliability.
  • Support continuous improvements in cloud operations by developing platform services and tooling for modern cloud operations, including metrics monitoring, CI/CD pipelines, etc.
  • Improve automation of provisioning, deployment, monitoring, alerting, and escalation.
  • Support secure operations by implementing best-in-class recommendations for secure operations.
  • Carry out ongoing production ops activities with precision and quality.
  • Define, build, and deliver a high-quality cloud platform.
  • Work with third-party vendors and partners to help develop a complete solution set on the cloud platform.
  • Represent cloud operations in infosec meetings and develop and drive secure procedures.
  • Help obtain and maintain various certifications.
  • Be a good team player and a leader when needed for a high-performance cloud delivery team by reviewing personal/team performance, quality reviews, managing operations, and operational issues.
  • Establish a culture of high performance, ownership, delivery focus, and continuous improvement.
  • Implement and carry out procedures and policies to ensure high-quality cloud operations with appropriate levels of management controls.
  • Act as an internal contact for platform services issues for a customer.
  • Work with cross-functional departments: sales, professional service, customer support, engineering, and QA.

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