
Database Support Specialist
1 day ago
We are seeking an experienced Senior PostgreSQL Support Engineer to join our team. This position involves providing expert-level technical support for complex PostgreSQL-related issues.
- Key Responsibilities:
- Act as the primary escalation point for intricate incidents, utilizing deep knowledge of PostgreSQL performance tuning, query optimization, and troubleshooting techniques.
- Lead the design and automation of PostgreSQL deployments in Kubernetes environments, focusing on efficient Helm chart creation, CRD configuration, and Terraform or Ansible-based automation.
- Collaborate with clients to analyze performance bottlenecks, optimize query execution plans, and implement capacity planning strategies.
- Develop high-availability configurations using Patroni, repmgr, streaming replication, synchronous replication, and disaster recovery (DR) strategies.
- Implement comprehensive monitoring and observability pipelines utilizing Prometheus, Grafana, Alertmanager, and VictoriaMetrics, integrated with ELK/EFK stacks for logs and traces.
- Ensure database security and compliance through encryption at rest (TDE, LUKS), TLS in transit, role-based access control, and audit logging, adhering to GDPR, SOC 2, HIPAA, and ISO 27001 requirements.
- Mentor junior engineers in best practices, including schema design, indexing strategies, partitioning, and PL/pgSQL development patterns.
- Contribute to internal knowledge bases, author runbooks, and refine support playbooks to foster continuous improvement.
- Requirements:
- At least 5 years of experience administering PostgreSQL in production environments at scale (v9.6–15+).
- Deep expertise in Linux (RHEL/CentOS, Ubuntu) and shell scripting (Bash, Python).
- Proven track record with Kubernetes and PostgreSQL Operators.
- Strong understanding of performance tuning: query plans, WAL tuning, connection pooling (PgBouncer, Pgpool-II).
- Hands-on experience with Prometheus/Grafana monitoring stacks.
- Excellent problem-solving, written/spoken English, and customer-facing skills.
- Desirable Qualifications:
- Experience with cloud-native services (AWS RDS/Aurora, GCP Cloud SQL, Azure Database for PostgreSQL).
- Familiarity with CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins) and IaC tools (Terraform, Ansible).
- Background in backup/restore strategies (pgBackRest, Barman), PITR, and logical backup tooling.
- Working knowledge of NoSQL integrations (TimescaleDB, PostGIS, Citus).
- Certifications: CKA, CKAD, or PostgreSQL Certified Professional.
- What We Offer:
- Competitive salary based on experience, with performance bonuses.
- Flexible hours and remote-first work culture.
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