Quality Management Analyst 2

4 weeks ago


Bengaluru, Karnataka, India Bread Financial Full time
Job Summary

The Quality Management Analyst 2 is a critical role that plays a key part in ensuring the products, tools, and processes developed and supported within Bread Financial teams meet established quality and regulatory standards. This role is responsible for leading the efforts on the continual evolution of the audit and monitoring processes that drive the business towards our goals within Enterprise Services: Quality.

Key Responsibilities
  • Drive Results: Responsible for analysis of bank and client-initiated touchpoints (reporting & audits) to help drive first line of defense process improvement and quality opportunities.
  • Timely & Accurate Execution: Delivers on assigned commitments and roadmap activities both on time and accurately monthly; communicates business process monitoring projects and audit results effectively (verbal and written) to business partners creating visibility into activates and overall quality output.
  • Problem Solving: Monitors regulatory and compliance adherence for Bread Financial business processes and procedures to assist continual improvements to streamlined processes.
  • Business / Operational Acumen: Daily interactions with Compliance, Client Partnerships, Marketing and Finance to share results and exceptions while also managing recommended solutions and overall results with business areas and their leaders.
Requirements
  • Education: Bachelor's Degree or equivalent
  • Area of Study: Business, Arts, Commerce, Mathematics, Engineering
  • Years of Work Experience: 2-5 years
  • Type / focus of work experience required: Operational/process driven or compliance environment
About Bread Financial

Bread Financial is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. We create opportunities for our customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences.

At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally.



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