Revenue Cycle Operations Specialist

1 month ago


Hyderabad, Telangana, India Genpact Full time

Genpact is a global leader in business process management and services, committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

We are seeking an experienced Accounts Receivable Specialist to join our team. The successful candidate will have a deep understanding of accounts receivable operations and the ability to perform day-to-day tasks while maintaining Service Level Agreements (SLAs).

The key responsibilities of this role include:

  • Making collection calls to customers, emailing or faxing invoices, or obtaining hard copies as required;
  • Identifying and resolving unidentified cash discrepancies and leading the end-to-end cash application process;
  • Processing cash application functions to invoices at assigned sites, ensuring timely, accurate, and confidential Daily Receipt Reconciliation (DRR) completion;
  • Following up on customer/internal disputes, customer questions, and working between departments to resolve issues;
  • Reconciling orders to match customer books, including validating credits/debits and sending them to customers for collection or refund.

This role requires a strong understanding of accounts receivable processes and procedures, excellent communication skills, and the ability to work effectively in a team environment.

Applicants should possess a Graduate degree in Commerce (B.Com) and have meaningful experience in a related field. Additionally, they should have excellent English language skills (verbal and written). As an equal opportunity employer, Genpact considers applicants without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.

The estimated salary for this position is around $60,000 - $80,000 per annum, based on industry standards and location.



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