Highly Skilled ICT Infrastructure Specialist

3 days ago


Bengaluru, Karnataka, India Serko Full time

At Serko, we're revolutionizing global business travel and expense technology. As a highly skilled ICT infrastructure specialist, you'll be part of a passionate team that's shaping the future of travel.

We're proud to be an equal opportunity employer, embracing diversity and creating a positive impact. Our team is made up of people from different backgrounds, experiences, abilities, and perspectives, working together to build a world-class team and product.

We've partnered with Sabre, a leader in travel technology, to bring innovative solutions to the North American market and beyond. This collaboration will drive new industry advancements, combining our expertise with Sabre's reach to make a global impact in travel tech.

Job Description

The ICT Support Analyst plays a key role in the Global ICT team at Serko, reporting directly to the Head of ICT. Your day-to-day tasks may include:

  • Installing and configuring Serko and third-party applications.
  • Setting up and maintaining the local area network.
  • Monitoring and maintaining infrastructure, computers, and network components.
  • Providing support to teammates across regions as needed.
  • Setting realistic resolution times for users and keeping them updated on issue status.
  • Troubleshooting and diagnosing hardware, software, or connection issues.
  • Following up on network service and maintenance requests.
  • Completing tasks assigned by the ICT Manager.
  • Reporting on system usage and trends.
  • Maintaining system documentation and updating operational policies.
  • Collaborating with tech staff on computer and network updates.
  • Performing preventative maintenance in computer rooms and on equipment.

To succeed in this role, you'll need strong technical knowledge of desktop hardware, firmware, and standard software, with experience in Azure Active Directory, Office 365 administration, and license management. Analytical and methodical skills are essential, along with sound troubleshooting and problem-solving abilities.

Experience with Mac and Linux systems is a plus, and effective written and verbal communication skills are crucial. Hands-on experience deploying physical hardware, including laptops, desktops, and printers, is also required.

Benefits

We offer competitive benefits that support your growth and well-being, including a salary of ₹1,200,000 - ₹1,500,000 per annum, depending on experience. This is an onsite role located in Whitefield, Bengaluru.



  • Bengaluru, Karnataka, India Bread Financial Full time

    Job OverviewBread Financial is seeking a highly skilled IT Infrastructure Support Specialist to join our team. As a key member of our IT Command Center, you will play a critical role in ensuring the stability, capacity, and resilience of our products.About the RoleIn this challenging and rewarding position, you will be responsible for monitoring alerts...


  • Bengaluru, Karnataka, India Tejas Networks Full time

    About Tejas Networks: A Global Leader in Broadband and Wireless NetworkingAt Tejas Networks, we are shaping the future of telecommunications by designing and manufacturing high-performance wireline and wireless networking products. Our solutions power over 500 networks across 75+ countries worldwide, and we're constantly pushing boundaries to achieve...


  • Bengaluru, Karnataka, India Taggd Full time

    Company Overview:">At Taggd, we are a leading provider of innovative technology solutions. Our team is passionate about delivering exceptional services and supporting our clients in achieving their goals.">About the Role:">We are seeking a highly skilled Compute Infrastructure Specialist to join our team. In this role, you will be responsible for providing...


  • Bengaluru, Karnataka, India AECOM Full time

    Job SummaryWe are seeking a highly skilled Senior Electrical Engineer to lead our ICT/ELV systems team. The successful candidate will have a strong background in electrical engineering, with a focus on design and installation of ICT/ELV systems.Key ResponsibilitiesDesign and develop ICT/ELV systems for various projectsLead a team of engineers in the design...


  • Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time

    About the RoleAt 5100 Kyndryl Solutions Private Limited, we're always pushing ourselves to build a more equitable, inclusive world for our employees, customers, and communities.We're seeking a highly skilled IT systems engineer to join our team as a DevOps expert. As a key member of our infrastructure team, you'll be responsible for ensuring the smooth...


  • Bengaluru, Karnataka, India LinkedIn Full time

    Transform the Way the World WorksWe're looking for a highly skilled Senior Backend Infrastructure Specialist to join our team at LinkedIn. As a key member of our infrastructure team, you'll be responsible for designing, implementing, and optimizing large-scale distributed systems with security and compliance in mind.About the RoleAs a Senior Backend...


  • Bengaluru, Karnataka, India AMEX Full time

    About the Role:We're seeking a highly skilled Network Engineer to join our Enterprise Platforms Group. As part of this team, you'll be responsible for designing, implementing, and operating our global production network.ResponsibilitiesMaintain and enforce industry and company standards and best practices in network administration.Document changes,...


  • Bengaluru, Karnataka, India AECOM Full time

    Job SummaryWe are seeking a skilled Senior ICT/ELV Systems Engineer to join our team at AECOM. As a key member of our engineering team, you will be responsible for designing, developing, and implementing ICT and ELV systems for various projects.Key Responsibilities:Design and develop ICT and ELV systems, including network infrastructure, cabling, and...


  • Bengaluru, Karnataka, India Microland Full time

    Company OverviewMicroland is a renowned IT services company dedicated to delivering cutting-edge technology solutions. As a messaging support specialist, you will play a crucial role in ensuring seamless communication infrastructure for our clients.Estimated Salary: $85,000 - $110,000 per annumJob DescriptionWe are seeking an experienced messaging support...


  • Bengaluru, Karnataka, India TalentXO Full time

    About This RoleWe are seeking a highly skilled Cloud Infrastructure Engineer to join our team at TalentXO.This is a full-time opportunity that will involve designing, implementing, and maintaining automated infrastructure using tools like Terraform, Ansible, or CloudFormation.You will be responsible for managing cloud environments (AWS, Azure, GCP) to ensure...


  • Bengaluru, Karnataka, India AECOM Full time

    Job OverviewWe are seeking a highly skilled Electrical Engineer to join our team at AECOM. As an ICT/ELV Systems Engineer, you will be responsible for designing and modifying electrical and electronic circuits, systems, and equipment. Your strong knowledge in networking, structured cabling, and server/data centre design will be invaluable in delivering...


  • Bengaluru, Karnataka, India Attain Full time

    About the Job:We are seeking a highly skilled Middleware Infrastructure Engineer to join our team at Attain. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining complex middleware environments.Job Responsibilities:Middleware Infrastructure Management: Manage and maintain Oracle WebLogic Server...


  • Bengaluru, Karnataka, India Corpxcel Consulting Full time

    Company OverviewCorpxcel Consulting is a leading consulting firm specializing in cloud security and infrastructure solutions.SalaryThe estimated annual salary for this role is $120,000 - $180,000 depending on location and experience.Job DescriptionAs a highly skilled Vault operations specialist, you will be responsible for deploying and managing HashiCorp...


  • Bengaluru, Karnataka, India ACL Digital Full time

    Job OverviewWe are seeking a highly skilled BNG Integration Specialist to join our team at ACL Digital.


  • Bengaluru, Karnataka, India MosChip® Full time

    Job OverviewWe are seeking a highly skilled ASIC RTL design specialist to join our team at MosChip®.The ideal candidate will have a minimum of 5 years of experience in ASIC RTL design and microarchitecture.ResponsibilitiesDesign and develop high-quality RTL code for ASICs using various tools and methodologies.Develop and maintain automated tools for...


  • Bengaluru, Karnataka, India NES Fircroft Full time

    Job Title: IT Specialist – InfrastructureAt NES Fircroft, we're seeking a highly skilled IT Specialist to join our team. As an IT Specialist – Infrastructure, you will be responsible for the daily administration of Microsoft O365, Microsoft Entra, and Windows Server.Key Responsibilities:Administer Microsoft O365 and EntraAssist with backups and server...


  • Bengaluru, Karnataka, India Egis Design and Project Management Full time

    Egis Design and Project Management is seeking a highly skilled Lead ICT Project Manager to join their team in the UAE or KSA. In this role, you will lead projects individually and manage client requirements.Key Responsibilities:Design Experience ICT; active networks, passive networksDesign Experience AV; Audio visual systems including BGM, IPTV, DIDS, PIDS,...


  • Bengaluru, Karnataka, India Response Informatics Full time

    Key Responsibilities:Boomi Integration Development: Develop and implement full integration projects involving on-premise and cloud applications using Boomi.Integration Lead: Own the Boomi integration development process from requirements gathering to full implementation.API Integration: Develop application integration using Boomi and APIs provided by SaaS...


  • Bengaluru, Karnataka, India 4Bell Technology Full time

    Job Summary :4Bell Technology seeks a highly skilled Virtualization Specialist to join our team. The ideal candidate will have extensive experience in designing, installing, and administering virtualization products, including VMware and Hyper-V.Key Responsibilities :- Design and implement virtualization solutions that meet the needs of our enterprise...


  • Bengaluru, Karnataka, India Lastminute Full time

    Join Lastminute as a skilled IT Infrastructure Specialist and take on the challenge of managing our complex IT systems.About UsLastminute is a dynamic company that requires an experienced IT professional to support our growing infrastructure. As an IT Infrastructure Specialist, you will be responsible for ensuring the smooth operation of our IT systems,...