Career Development

1 day ago

Tirupati, Andhra Pradesh, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000

Job Summary

  • We are seeking an experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the end-to-end planning of oversized cargo shipments, ensuring seamless coordination between internal teams and external stakeholders.

Key Responsibilities

  • Develop cargo movement strategies in alignment with customer requirements and vessel schedules.
  • Lead the process of rate quotation and negotiation, ensuring competitive pricing while maintaining profitability.
  • Approve and standardize rate offerings based on market trends and operational feasibility.

Accountabilities

  • Ensure timely allocation of bookings in the booking system and with carriers.
  • Collaborate with the planning team to secure space, including feeder service requirements when necessary.
  • Monitor carrier bookings, ensuring timely updates of rates in the system and vessel/voyage information before release.

Inventory & Equipment Management

  • Supervise coordination with the inventory and equipment teams for container allocation, including arranging empty container and CSC certificates as per carrier requirements.
  • Optimize container inventory planning to meet customer demands and minimize turnaround time.

Customer Communication

  • Ensure customers receive updated vessel schedules based on cargo readiness.
  • Drive efficient communication with customers regarding container pickup status, required documentation, and compliance with List & VGM cut-offs.

Operational Oversight

  • Ensure booking forecasts are aligned with planned vessel schedules.
  • Validate and approve any dimension changes, liaising with pricing teams for revised rate approvals.

Performance Monitoring & Process Optimization

  • Drive operational excellence by monitoring key performance metrics across planning, execution, and customer service functions.
  • Implement process improvements to enhance efficiency, cost-effectiveness, and customer satisfaction.

Post-Shipment Coordination

  • Ensure timely ON-BOARD confirmation is shared with customers.
  • Direct the planning and operations team to complete RCVS and LODF entries post-shipment confirmation.

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