
Data Driven Transformation Leader
1 week ago
Job Description:
As a seasoned analytics leader, you will spearhead our delivery and solutions in Financial Services. With deep expertise in Marketing Analytics, Contact Center Analytics, and Customer Experience (CX) Analytics, you will manage complex projects, oversee cross-functional teams, and ensure alignment with business goals.
Key Responsibilities Include:
- Design, develop, and deploy solutions specific to business/function needs
- Provide regular updates to clients across geographies to ensure alignment with priorities and focus areas
- Responsible for hiring and deploying the right talent across various projects
- P&L owner for analytics embed strategy across all Banking & Capital Markets business
Work Mix and Criticality:
- Advanced Analytics across credit, consumer banking, Insurance, and payment products to support various revenue growth, marketing, and customer engagement initiatives
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, or related fields
- 8+ years of experience in Advance Analytics delivery, with a focus on financial services
- Strong knowledge of marketing funnels, campaign analytics, digital channels, media attribution, and customer segmentation
- Demonstrated expertise in customer satisfaction measurement, voice of customer programs, and operational analytics in contact centers
- Strong experience in stakeholder engagement, storytelling with data, and influencing at the C-suite level
- Strong understanding of financial industry and P&L drivers for Consumer products
- Proven track record of leading cross-functional teams and delivering measurable business impact through analytics
What We Offer:
- An opportunity to work at the forefront of AI innovation in financial services
- A collaborative and inclusive work environment
- Competitive compensation and benefits
Why Join Us?
- Lead AI-first transformation – Build and scale AI solutions that redefine industries
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Keyword: Innovation
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