Representative of Customers

4 days ago

Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title:
Customer Service Representative.

Below are the key responsibilities, skills and qualifications required for the role:

**Key Responsibilities:**

• Handling customer inquiries, feedback, and issues through phone, email and live voice channels. Using analytical thinking to diagnose issues and find solutions to satisfy customers Maintaining accurate customer records to identify patterns and provide ongoing support Resolving customer complaints within agreed service level agreements (SLAs). Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customer's experience.
Required Skills and Qualifications:
• Excellent English communication skills with impeccable grammar (Both Verbal & Written) Graduates Fresher/Experienced with certain exp and HSC with experienced both can apply Good Analytical thinking and problem-solving skills
Benefits:
• Dynamic work environment with opportunities for growth and development Flexible working hours with rotational shifts

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