
Customer Service Ambassador
4 days ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for managing communication with clients via email and chat, assisting with onboarding new clients, and coordinating with our team to ensure timely delivery of services.
Key Responsibilities:
- Respond to client inquiries and resolve issues in a timely and professional manner
- Assist with the onboarding process for new clients, including setting up accounts and providing necessary documentation
- Coordinate with our team to ensure that client needs are met and exceeded
- Track client satisfaction and follow up for feedback
Requirements:
- Excellent communication and interpersonal skills
- Proven ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Preferred Skills:
- English proficiency (spoken and written)
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Benefits:
- Certificate of completion
- Letter of recommendation
- Flexible work hours
- Informal dress code
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