IT Monitoring Analyst Position Available

1 week ago

Nashik, Maharashtra, India beBeeIT Full time ₹ 18,00,000 - ₹ 25,00,000
Job Opportunity for IT Monitoring Professional

This position is an excellent chance to work in a dynamic environment where you will be responsible for monitoring and maintaining the performance of various systems and applications.

The ideal candidate should have strong technical skills and be able to work independently with minimal supervision. This role requires attention to detail, excellent communication skills, and the ability to prioritize tasks effectively.

About the Role

In this role, you will be responsible for performing real-time monitoring of servers, network devices, and applications using advanced tools. You will identify and escalate incidents to support teams based on defined procedures and severity. Additionally, you will perform basic health checks and validations as per runbooks and track incident tickets in ITSM tools.

You will also be responsible for documenting incidents, actions taken, and resolution/escalation steps. Effective communication with on-call engineers and shift leads is crucial for follow-up or escalations. Finally, you will ensure that monitoring dashboards and tools are operational and report any issues.

Requirements
  • Basic understanding of IT infrastructure (servers, OS, networks, applications)
  • Hands-on experience in monitoring tools and ticketing systems
  • Good communication skills and ability to follow standard operating procedures (SOPs)
  • Ability to work 24/7 rotational shifts, including weekends and holidays
  • Strong attention to detail and sense of urgency
  • Meticulous and able to work independently and meet tight deadlines
Qualifications
  • Exposure to ITIL process (incident, event, change, management)
  • Certification in basic IT/networking (CompTIA A+, ITIL foundation, CCNA - IS a plus)
What We Offer
  • Excellent career growth opportunities
  • A company of highly passionate leaders and mentors
  • Ability to build things from scratch
  • Opportunity to work with a team of experts in the field

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