
Senior International Communication Specialist
2 weeks ago
**Job Description:**
We are seeking a skilled and experienced Language Interpreter fluent in English and Spanish to support our customer base.
The ideal candidate will have a background in international call center environments, specifically serving U.S. customers, and be able to provide real-time interpretation services with accuracy and professionalism.
Daily responsibilities include handling customer calls, resolving queries, and maintaining high-quality standards in interpretation.
- Provide consecutive or simultaneous interpretation between English and Spanish during customer calls.
- Accurately relay information without adding, omitting, or distorting the meaning.
- Handle confidential and sensitive information with discretion and professionalism.
**Required Skills & Qualifications:**
To excel in this role, you must possess:
- Fluency in English and Spanish – spoken
- Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.
- Prior experience in language interpretation is highly preferred.
- Excellent listening, retention, and note-taking skills.
- Strong interpersonal and communication skills, with the ability to maintain a professional tone.
- Ability to work in a fast-paced, high-pressure environment.
**Benefits:**
This role offers:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- The chance to work with a diverse range of customers and projects
**About this Role:**
This is a fantastic opportunity for a motivated and detail-oriented individual to join our team and contribute to delivering exceptional customer experiences.
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