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Service Operations Manager

2 weeks ago

Ahmedabad, Gujarat, India Sri Sai Overseas Recruitments Full time
About Us

Sri Sai Overseas Recruitment is a leading manpower recruitment and consultancy service provider, established in 2019. With management professionals having extensive experience in the Gulf's oil and gas sector, we expertly navigate the rules and environment of Middle Eastern countries.

We operate from our headquarters in Vadodara and offer services across India, the Middle East, Europe, and beyond. Our goal is to provide high-quality recruitment services that meet the needs of our clients.

Our Values:

  • Excellence in service delivery
  • Customer satisfaction
  • Integrity and transparency
  • Continuous improvement

Job Description:

We are seeking a highly skilled Service Operations Manager to join our team at Sri Sai Overseas Recruitment. As a key member of our service operations team, you will be responsible for ensuring the smooth maintenance and operation of compressors across various industries.

Key Responsibilities:

  • Oversee the maintenance and service of compressors to ensure compliance with industry standards.
  • Manage customer accounts effectively, fostering strong, long-term relationships.
  • Organize and implement workshop schedules to optimize productivity and meet service deadlines.
  • Address and resolve technical issues promptly, minimizing disruption to service operations.
  • Streamline service processes to enhance operational efficiency and improve service delivery.
  • Supervise inventory management, ensuring the availability of required parts and maintaining accurate records.
  • Lead and mentor service teams to foster a positive and productive work environment.
  • Provide regular reports and updates on service operations to senior management.

Requirements:

  • Profound ability in compressor maintenance with specific experience in handling and servicing compressors.
  • Strong customer relationship management skills crucial for maintaining and developing client relations.
  • Exceptional problem-solving abilities for resolving service-related issues efficiently and effectively.
  • Experience in workshop scheduling to ensure timely and organized service operations.
  • Technical troubleshooting proficiency to diagnose and fix compressor and service-related problems.
  • Capability in service process optimization to streamline operations and enhance overall efficiency.
  • Inventory management skills necessary for overseeing stock levels and ensuring the availability of essential parts and tools.
  • Demonstrated team leadership qualities for managing and guiding service teams to achieve operational goals.