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Business Process Specialist
4 weeks ago
Job Description:
The ideal candidate for this role will have experience in shipping industry and a strong understanding of AP cycle from procurement, approval, payment, and reconciliation. The person will be responsible for managing vendor relationships, resolving disputes, and ensuring accurate financial reporting and analysis. Additionally, the candidate will handle new migration/process transition, publish dashboards for overall visibility of AP process, and conduct daily huddles, error discussions, and random audits.
Responsibilities:
- Approval of vendor registration and amendment.
- Ensure accurate and timely processing of vendor invoices and payments.
- Review accurate transaction records.
- Manage vendor relationship, resolve disputes.
- Financial reporting and analysis on vendor reconciliation, outstanding report, aging analysis, query reporting.
- Responsible for AP Close.
- Purchase Management.
- Handle new migration/process transition.
- On-site visits on process migration will be an added advantage.
- Publish dashboard for the overall visibility of AP Process.
- Ensure Productivity and SLAs are met for the process.
- Ensure FTR's & Reports are published timely.
- Ensure records of Leave to be maintained.
- Conduct daily huddles, error discussions and random audit based on the analysis of the internal and external errors.
- Targets set in the KPI indicators (External and Internal KPIs, wherever applicable) need to be achieved.
- Ensure that all the new process requirement or changes will be updated in DPM/SOP/SLA, PFC immediately.
- Rotation of team members in different processes.
- UAT for new enhancements, if any.
- BCP Preparedness.
- Handling complaints from Front Office, if any, along with HOD/Centre Head.
- Regular calls with Front Office to check the health of the process.
- Process Improvements & Automations.