Public Cloud Support Specialist
2 days ago
We are seeking experienced professionals to support our client in delivering high-quality 2nd and 3rd level support for SAP S/4 HANA Public Cloud systems under RISE and GROW.
Key Responsibilities:- Provide 2nd and 3rd level technical support for SAP S/4HANA Public Cloud systems under RISE and GROW.
- Manage incidents and service requests, including investigation, resolution, and communication with business stakeholders.
- Execute minor changes and small-scale enhancements with the help of technical teams.
- Perform user administration tasks: user creation, deactivation, and permission assignments.
- Manage transport imports in the Public Cloud landscape.
- Proven experience in SAP S/4 HANA Public Cloud environments.
- Deep understanding of RISE with SAP and GROW with SAP programs.
- Expertise in at least 2 of the listed modules, with working knowledge of the remaining.
- Strong familiarity with SAP Public Cloud support processes including Incident/Request/Change Management.
- Hands-on experience with transport management and user/authorization handling in the public cloud.
This role offers a unique opportunity to work with cutting-edge technology and contribute to the success of our client.
What We Offer:- A dynamic and supportive team environment.
- Ongoing training and development opportunities.
- The chance to work on challenging projects and develop your skills.
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