
Strategic IT Transformation Leader
2 days ago
We are seeking a visionary IT leader to drive strategic transformation in our department. This is a unique opportunity to build, innovate, and directly impact business growth and operational efficiency.
About Our Team
We are a rapidly growing digital marketing and call center ecosystem, pushing the boundaries of technology to serve customers. Our core values define who we are: Get Stuff Done, Fiercely Collaborate, Innovate Always, and Growth.
The Challenge
- Drive a complete IT transformation: From strategy to execution, redefine our IT landscape and turn it into a competitive advantage.
- Demonstrate quantifiable impact on cost reduction, quality improvement, performance enhancement, and innovation with AI & Automation.
- Build a strategic IT function: Realign IT with core business objectives, foster a culture of continuous improvement, and establish robust governance.
Requirements
- 10+ years of progressive IT leadership experience, with at least 5 years in senior roles leading significant IT transformations (40+ staff).
- Proven hands-on experience working within smaller, agile organizational structures.
- A track record of successfully transforming underperforming IT departments into strategic assets, delivering measurable results against cost, quality, and performance.
- Deep expertise in IT automation and AI/ML within an IT setting to drive business value.
- Strong understanding of ITIL framework, operational excellence, cloud computing, and IT service management best practices.
- Extensive experience supporting the IT infrastructure of digital marketing and call center ecosystems.
- Exceptional communication skills and ability to articulate complex technical concepts to non-technical stakeholders.
- Bachelor's degree in Computer Science or a related field; Master's preferred.
Why This Role Matters
- Contribute to shaping the future of our company.
- Work with cutting-edge technologies like AI/ML to drive real business value.
- Be part of an organization with an exponential growth mindset.
- Join a team that values direct communication, fierce collaboration, and a people-first approach.
Your Benefits
- Impactful work that drives business outcomes.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
We're Looking for Someone Who
- Thrives in fast-paced environments.
- Is passionate about innovation and technology.
- Values teamwork and collaboration.
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