Senior Technical Operations Specialist

3 days ago

Alwar, Rajasthan, India beBeeSoftware Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

Job Overview:

We are seeking an experienced Lead Application Support Specialist to oversee the technical operation of investment banking applications.

This role requires a strong background in ITIL processes and software development lifecycle, with excellent analytical and problem-solving skills.

Key Responsibilities:

  • Monitor and manage incidents related to front office, middle office, and trade life cycle applications.
  • Collaborate with development teams to implement fixes and enhancements.
  • Document and update support knowledge base articles and standard operating procedures (SOPs).
  • Assist in planning and executing application releases and updates.

Requirements:

  • Bachelor's degree in computer science or a related field.
  • 8+ years of experience in supporting business applications, preferably in AWS.
  • Proven experience in a similar role, providing technical support for enterprise-level software applications.
  • Strong understanding of software development lifecycle and ITIL processes.
  • Experience with ticketing systems such as Jira and proficiency in troubleshooting Unix/Linux environments.
  • Knowledge of programming languages and scripting languages (Shell, Python, etc.).
  • Excellent communication skills and ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

  • Opportunity to work with cutting-edge technology.
  • Collaborative and dynamic work environment.
  • Ongoing training and professional development opportunities.

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