
Subject Matter Expert
7 days ago
We are seeking a highly skilled Subject Matter Expert to join our team at Orange Business International.
- Design and implement network solutions for our customers.
- Manage and resolve critical incidents and problems.
- Participate in build and run projects, ensuring timely delivery and quality.
- Collaborate with OEMs, vendors, and third-party partners to resolve issues.
- Ensure service delivery meets agreed-upon SLAs.
- Stay up-to-date with new technologies and certifications to meet organizational goals.
- Prepare and share reports with customers.
- Audit customer networks and design network solutions.
- Build and lead teams on new technologies.
We are looking for a candidate with hands-on experience in SDWAN, routing, and switching technologies, including Cisco, Aruba, and Juniper.
- Hands-on experience with SDWAN solution implementation, design, and troubleshooting.
- Good understanding of routing technologies like BGP, OSPF, EIGRP, HSRP, and VRRP.
- Good understanding of switching technologies like STP, RSTP, VLANs, VPC, and link aggregation.
- Excellent troubleshooting, analyzing, and managing critical incidents and problem tickets.
- Experience in designing POA for complex changes and projects.
- Good knowledge of preparing RFO, RCA, documentation, and knowledge bank.
- Experience in handling project implementation.
- Knowledge of NMS and troubleshooting tools like PRIME, SOLARWINDS, and DNAC.
- Understanding of ITIL and best practices.
We prefer candidates with CCIE R&S and SDWAN solution certification.
About Orange Business InternationalOrange Business International manages and integrates the complexity of international communications, freeing our customers to focus on strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
Contract TypeRegular
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