Student Journey Coordinator

7 days ago


Delhi, Delhi, India Acumen, Part of Sannam S4 Group Full time

We're seeking a dedicated Student Journey Coordinator to join our team at Acumen, Part of Sannam S4 Group. In this role, you'll be responsible for delivering exceptional service to prospective students, ensuring a connected and seamless experience throughout their applicant journey.

About the Role:

This varied position involves contributing to effective service delivery by providing high-quality admissions service to applicants, agents, and academic decision makers in accordance with agreed standards.

Main Responsibilities:

  • Deliver a high-quality customer-oriented service, offering first-class support and guidance on admissions policies and procedures.
  • Foster strong relationships with applicants, agents, and academic decision makers to ensure a positive experience.
  • Develop and implement strategies to improve service quality and efficiency.
  • Collaborate with colleagues to maintain accurate and up-to-date records for applicants.
  • Stay informed about changes to regulations and University academic requirements, policy, and procedures.
  • Represent the University at fairs and events across India, promoting our services and supporting client needs.

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