Digital Transformation Specialist

4 days ago

Noida, Uttar Pradesh, India beBeeProject Full time ₹ 1,45,00,000 - ₹ 1,82,50,000

Unlock Customer Success with Salesforce

We are seeking an experienced Salesforce professional to lead the delivery of a high-impact digital transformation initiative. As part of this project, you will oversee the implementation and integration of advanced Salesforce solutions, enabling customer engagement and streamlining business processes.

Key Responsibilities:

  • Lead end-to-end Salesforce implementation and delivery, ensuring timely execution and quality outcomes.
  • Design and oversee CRM architecture and process flows for clients.
  • Manage deployments across Sales Cloud, Service Cloud, Marketing Cloud journeys, and Customer 360.
  • Oversee integrations and enable AI-driven tools and chat solutions within Salesforce.
  • Act as the primary point of contact for client stakeholders, managing project governance, delivery timelines, and cross-functional coordination.
  • Provide leadership to internal and client-side teams, ensuring alignment, adoption, and success of the transformation.

Requirements:

  • At least 8+ years of experience in Salesforce deployments, with proven ability to deliver complex, large-scale projects.
  • Strong knowledge of CRM architecture and business processes, preferably in the real estate sector or for large B2B/B2C clients.
  • Hands-on expertise in Sales Cloud, Service Cloud, Marketing Cloud, Customer 360, and integration.
  • Exposure to AI-driven Salesforce features and chat integrations.
  • Prior experience as a Project Manager, with strong stakeholder management and leadership skills.
  • Excellent communication and client-facing capabilities; able to work in fast-paced environments.

About the Role:

  • The role is based on-site and requires immediate availability.
  • The initial contract is for 6-9 months, with potential for extension based on project needs.
  • This is a full-time engagement.

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