Business Operations Analyst

2 weeks ago

Belgaum, Karnataka, India beBeeCase Full time ₹ 21,00,000 - ₹ 60,00,000

Job Overview

The Case Analysis Intern will be part of a dynamic team, gaining hands-on experience in various aspects of business operations. This internship offers a unique opportunity to gain insights into the fast-paced environment of a leading background verification platform.

Responsibilities:

  • Support the operations team in day-to-day activities, which may include case analysis, document verification, and database management.
  • Assist in conducting background verification checks for clients, ensuring accuracy and compliance with company policies.
  • Collaborate with cross-functional teams to resolve operational issues or customer inquiries in a timely manner.
  • Contribute ideas for process improvement and optimization.
  • Perform outbound calls to gather necessary information and follow up on verification requests.
  • Adhere to established protocols and guidelines to maintain data confidentiality and security.

Requirements:

  • A graduate in any field.
  • Strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
  • Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
  • Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
  • Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
  • Ability to work independently as well as collaboratively within a team.
  • Willingness to learn and adapt to new technologies and processes.
  • Familiarity with call-making and telephone etiquette is preferred.

Work Environment:

As a remote intern, you will have the flexibility to work from anywhere in India. Our team has members working from 85 different cities across the country, so you can choose a location that suits your lifestyle.

Benefits:

  • Health Insurance of 4 lakhs sum insured, Covers self + children + spouse.
  • Unlimited free tele doctor consultations with 15 different specialities for you and your family members including Mental Health.
  • Work from anywhere effortlessly with our remote setup perk: Rs. 10,000.
  • Inverter for power backup (Rs 18,000) for any power issues - generally covers the full house.
  • Additional Monitor (Rs 6,000) - yours to keep to be a pro case analyst.
  • Earn EngageWith points for recognitions from team members, and special events like anniversaries and birthdays, which can be redeemed for various rewards and recognitions.

Key Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office suite.
  • Attention to detail and ability to meet deadlines.
  • Willingness to learn and adapt to new technologies and processes.

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