Comprehensive Production Support Specialist

5 days ago

Kottayam, Kerala, India beBeeService Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description:

As a skilled Service Engineer, you will be responsible for providing comprehensive production support for FIS Quantum and Echos treasury management systems. Your expertise in financial systems and technical troubleshooting will ensure seamless treasury operations.

Key Responsibilities include maintaining static data within the Quantum environment to ensure system integrity, troubleshooting, fixing, and authoring Enterprise Workflow Framework (EWF) in Quantum, and identifying and resolving interface issues with bank statements and cashflows.

You will also configure, troubleshoot, and fix Cash Xplorer functionality, support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement, and learn internal systems to provide comprehensive end-to-end support to users.

Additionally, you will receive, analyze, and prioritize related support tickets, provide timely solutions to users, document resolution steps and knowledge base articles, and support system upgrades and patches.

Required Skills and Qualifications:
  • 5+ years experience with FIS Quantum and Echos treasury management systems
  • Hands-on experience in static data maintenance within financial applications
  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring
  • Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum
  • Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement
  • Familiarity with bank statement and cashflow interfaces
  • Experience with Cash Xplorer configuration and troubleshooting
  • Working knowledge of Golden Gate and Datapipelines technologies
  • Understanding of SOX compliance requirements for financial systems
  • Experience with FIS support tools including the FIS ticketing system
Benefits:

This role requires a blend of financial systems knowledge and technical troubleshooting skills to maintain critical treasury management systems and provide exceptional support to business users.

Others:

The ideal candidate will have a strong understanding of financial systems and technical troubleshooting principles, as well as excellent communication and problem-solving skills.

  • IT Support Specialist

    4 days ago

    Kottayam, Kerala, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,00,00,000

    We are seeking a reliable and detail-oriented individual with strong problem-solving skills to join our IT support team. As an IT Support Specialist, you will be responsible for providing technical assistance to both internal and external clients.This role requires a proactive approach to troubleshooting and resolving fundamental technical issues involving...

  • Comprehensive Communication Specialist

    1 day ago

    Kottayam, Kerala, India beBeeSpeechLanguageTherapist Full time ₹ 10,00,000 - ₹ 15,00,000

    We are seeking a qualified Speech Language Pathologist to join our team of dedicated healthcare professionals.Job OverviewThis is an exciting opportunity to work with individuals who require assistance with speech, language, and communication disorders. As a Speech Language Pathologist, you will be responsible for assessing, diagnosing, and treating...

  • System Support Specialist

    5 days ago

    Kottayam, Kerala, India beBeeSystemSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    System Support SpecialistOur company is seeking an experienced System Support Specialist to join our team. The ideal candidate will have a strong background in technical support, with the ability to troubleshoot and resolve complex technical issues.Job DescriptionAs a System Support Specialist, you will be responsible for providing technical support to...

  • Expert Financial Systems Support Professional

    7 days ago

    Kottayam, Kerala, India beBeeProduction Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Production Support SpecialistWe are seeking a skilled professional to provide comprehensive support for financial systems, focusing on integration with Oracle Fusion Intercompany, General Ledger and Cash Management.This role requires both technical expertise and analytical capabilities to ensure seamless treasury operations.

  • IT Support Specialist

    4 days ago

    Kottayam, Kerala, India beBeeSpecialist Full time

    We are seeking a highly skilled and experienced IT support specialist to join our team. This is a challenging and rewarding role that requires excellent technical skills, strong problem-solving abilities, and effective communication skills.As an IT support specialist, you will be responsible for providing first-level technical support to users across the...

  • Technical Support Specialist

    1 day ago

    Kottayam, Kerala, India beBeeCustomerSupport Full time ₹ 7,50,000 - ₹ 15,00,000

    Technical Support Specialist">We're seeking a skilled Technical Support Specialist to join our team. In this role, you'll be responsible for providing exceptional customer support via tickets, email, and live chat.">Troubleshoot and resolve complex technical issues with WordPress & WooCommerce.Collaborate with the development team to improve product...

  • Support Specialist

    2 days ago

    Kottayam, Kerala, India beBeeComputer Full time ₹ 5,00,000 - ₹ 8,00,000

    Are you a diligent and meticulous professional seeking a role that leverages your basic computer skills and communication expertise? If so, we have an exciting opportunity for a Computer Support Specialist to join our dynamic team.As a Computer Support Specialist, you will be responsible for providing top-notch support to our office operations. Your duties...

  • Product Training Specialist

    2 weeks ago

    Kottayam, Kerala, India beBeeTraining Full time ₹ 12,42,500 - ₹ 21,10,400

    About Us:Learnyst is a fast-growing EdTech SaaS platform, trusted by 12,000+ educators and 16 million learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely. As we scale, we're building our customer and partner enablement capabilities.Job Overview:We're hiring a Product Training Specialist...

  • Production Support Specialist

    5 days ago

    Kottayam, Kerala, India beBeeRevenue Full time ₹ 10,00,000 - ₹ 15,40,000

    Job Title: Production Support SpecialistAbout the Role:We are seeking a skilled Revenue Management expert to provide production support for revenue recognition and compliance with ASC 606 and IFRS 15.Key Responsibilities:Troubleshoot and maintain revenue contracts, deferrals, allocations, and adjustments.Support receivables and invoicing, including...

  • Customer Support Specialist

    2 days ago

    Kottayam, Kerala, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview">">We are seeking a highly skilled Customer Support Specialist to join our team.">This role involves providing exceptional customer service, troubleshooting issues, and collaborating with internal teams to resolve complex problems.">Key Responsibilities:">">Troubleshoot customer inquiries and provide timely resolutions.">Collaborate with...