Resident Manager
4 weeks ago
Housr is a pioneering luxury co-living brand in India, revolutionizing the way people experience housing. With a portfolio of 70+ premium properties across major cities, Housr offers fully furnished and managed co-living spaces, serviced apartments, and studio spaces.
Job OverviewWe are seeking a highly energetic and confident Resident Manager to join our team. As a key member of our operations team, you will be responsible for managing the entire P&L for the assigned property, ensuring seamless support for our community, and driving efficiencies for reactive and planned business.
Key Responsibilities- Oversee customer service & support processes to enhance customer satisfaction
- Supervise staff from different departments and provide constructive feedback
- Ensure compliance with company regulations and established standards
- Manage the shift supervisor/s in scheduling team activities
- Vendor management and SLAs
- Plan and organize effectively, with excellent attention to detail and problem-solving skills
- Engage with customers, colleagues, and team members
- Ensure security and safety regulations are met
- Manage the overall P&L and sales for the property
- Graduate with a bachelor's degree in Hotel Management
- Minimum 1-4 years of experience in a five-star hotel or Co-living setup
- Excellent communication skills
- Ability to handle customer issues
- Experience in handling operations, including maintenance, cleanliness, and efficiency
Accommodation and food will be provided by Housr. This is an exciting opportunity to join a dynamic team and contribute to the growth of a leading luxury co-living brand in India.
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