Application Support Services Manager

4 weeks ago


Gurgaon, Haryana, India Consulting firm Full time
Job Overview

We are seeking a highly skilled Application Support Services Manager to join our team at the consulting firm. The successful candidate will be responsible for managing the day-to-day support of retail applications, ensuring seamless integration with third-party systems and vendors.

Key Responsibilities:

  • Monitor application performance and implement solutions to enhance system reliability and user experience.
  • Manage and resolve critical incidents and application issues, ensuring minimal disruption to retail operations.
  • Integrate WMS, PLM, and other applications with various third-party applications and services.
  • Act as a liaison between IT, retail operations, and external vendors to coordinate support activities.

Requirements:

  • Proven experience in WMS & PLM business applications.
  • Extensive experience in retail applications, including Product Life Management Cycle (PLM), inventory management systems.
  • Strong background in integrating core applications with third-party applications.
  • Deep understanding of Application Life Cycle and Business Processes.
  • Experience in the retail or D2C industry.
  • Excellent problem-solving and analytical skills.
  • Strong project management and organizational abilities.
  • Effective communication and interpersonal skills.

Salary Range: $140,000 - $170,000 per year, depending on experience and qualifications.



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