Application Support Services Manager
4 weeks ago
We are seeking a highly skilled Application Support Services Manager to join our team at the consulting firm. The successful candidate will be responsible for managing the day-to-day support of retail applications, ensuring seamless integration with third-party systems and vendors.
Key Responsibilities:
- Monitor application performance and implement solutions to enhance system reliability and user experience.
- Manage and resolve critical incidents and application issues, ensuring minimal disruption to retail operations.
- Integrate WMS, PLM, and other applications with various third-party applications and services.
- Act as a liaison between IT, retail operations, and external vendors to coordinate support activities.
Requirements:
- Proven experience in WMS & PLM business applications.
- Extensive experience in retail applications, including Product Life Management Cycle (PLM), inventory management systems.
- Strong background in integrating core applications with third-party applications.
- Deep understanding of Application Life Cycle and Business Processes.
- Experience in the retail or D2C industry.
- Excellent problem-solving and analytical skills.
- Strong project management and organizational abilities.
- Effective communication and interpersonal skills.
Salary Range: $140,000 - $170,000 per year, depending on experience and qualifications.
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Application Support Director
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