Data Center Operations Manager

3 weeks ago


Kanchipuram, Tamil Nadu, India Larsen & Toubro Full time

Job Overview

Larsen & Toubro seeks an experienced Data Center Operations Manager to oversee 24/7 Data Center operations. This role is responsible for managing electrical, mechanical, and IBMS infrastructure, ensuring 100% service availability.

Key Responsibilities

  • Manage 24/7 DC operation, maintaining 100% service availability.
  • Work on rotational shifts, manage calls and tickets for incidents and service requests.
  • Perform Preventive & Breakdown maintenance, coordinating with OEMs/Vendors.
  • Handle incident management, change management, and customer coordination.
  • Prepare daily/weekly/monthly reports for Management and customers.
  • Conduct RCA for unplaced incidents and outages, ensuring SOP, EOP, MOP implementation.
  • Adhere to statutory compliances, coordinating with officials as needed.
  • Manage customer SLA, OLA, and escalations, ensuring timely issue closure.
  • Maintain process and implement ISO standards across the functional area.
  • Coordinate risk identification, mitigations programs, and internal execution.
  • Train site teams on MEP and supporting systems, coordinating audits and compliance requirements.
  • Maintain mechanical safety practices and asset tracking.
  • Ensure uptime and availability of the Data Center.

Requirements

  • 4-6 years of experience in data center operations, trouble shooting, and maintenance of GIS, Transformers, DG, UPS, PDU, Chiller, PAHU, Firefighting systems.
  • Experience handling multiple OEMs/Vendors related to MEPs, preventive maintenance for UPS, PAHU, AHU, DGs, transformers, and datacenter supporting MEPs and security systems.
  • Familiarity with DCIM/BMS/CCTV/ACCESS control and other security systems, customer calls, incidents, problems, and remote-hands-services.
  • Degree in Electrical/Mechanical Engineering or equivalent.

Salary Range

$120,000 - $180,000 per annum, based on qualifications and location.



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