Data Center Operations Manager
3 weeks ago
Job Overview
Larsen & Toubro seeks an experienced Data Center Operations Manager to oversee 24/7 Data Center operations. This role is responsible for managing electrical, mechanical, and IBMS infrastructure, ensuring 100% service availability.
Key Responsibilities
- Manage 24/7 DC operation, maintaining 100% service availability.
- Work on rotational shifts, manage calls and tickets for incidents and service requests.
- Perform Preventive & Breakdown maintenance, coordinating with OEMs/Vendors.
- Handle incident management, change management, and customer coordination.
- Prepare daily/weekly/monthly reports for Management and customers.
- Conduct RCA for unplaced incidents and outages, ensuring SOP, EOP, MOP implementation.
- Adhere to statutory compliances, coordinating with officials as needed.
- Manage customer SLA, OLA, and escalations, ensuring timely issue closure.
- Maintain process and implement ISO standards across the functional area.
- Coordinate risk identification, mitigations programs, and internal execution.
- Train site teams on MEP and supporting systems, coordinating audits and compliance requirements.
- Maintain mechanical safety practices and asset tracking.
- Ensure uptime and availability of the Data Center.
Requirements
- 4-6 years of experience in data center operations, trouble shooting, and maintenance of GIS, Transformers, DG, UPS, PDU, Chiller, PAHU, Firefighting systems.
- Experience handling multiple OEMs/Vendors related to MEPs, preventive maintenance for UPS, PAHU, AHU, DGs, transformers, and datacenter supporting MEPs and security systems.
- Familiarity with DCIM/BMS/CCTV/ACCESS control and other security systems, customer calls, incidents, problems, and remote-hands-services.
- Degree in Electrical/Mechanical Engineering or equivalent.
Salary Range
$120,000 - $180,000 per annum, based on qualifications and location.
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