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Automotive Service Delivery Professional

1 month ago

Kanchipuram, Tamil Nadu, India Sewells MSXI Full time

About the Role

We are seeking an experienced Automotive Service Delivery Professional to join our team at Sewells MSXI in Oragadam, Tamil Nadu.

Key Responsibilities:

  • Monitor vehicle status and manage off-road vehicles using digital dashboards.
  • Collaborate with key stakeholders to meet service delivery KPIs and resolve customer and dealer escalations.
  • Analyze delays, generate reports, and track performance improvements.
  • Provide daily, weekly, and monthly reports on vehicle performance metrics.

Requirements:

  • 1-2 years of experience in vehicle service management or a similar role.
  • Strong understanding of service delivery KPIs and performance monitoring.
  • Excellent communication and escalation management skills.
  • Ability to coordinate with multiple stakeholders for effective vehicle service.
  • Proficiency in digital dashboards and data reporting tools.

Estimated Salary: ₹ 7.5 lakhs - ₹ 10 lakhs per annum