Audience Engagement Lead

1 day ago

Meerut, Uttar Pradesh, India beBeeOperations Full time ₹ 50,00,000 - ₹ 1,00,00,000

Job Title: Senior Operations Manager

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  • Audience Growth Specialist

 

We are seeking a dynamic and experienced Senior Operations Manager to lead strategic planning, operations execution, and audience engagement for multiple online and offline events & campaigns.

This is a senior role requiring strong leadership, strategic vision, and proven expertise in driving attendance growth, managing complex event operations, and building long-term client and partner engagement.

Audience Acquisition Strategies
  • Develop and execute multi-channel outreach plans (email/SMS campaigns, social media, tele-calling, affiliates, and database marketing) to maximize audience engagement and retention.
  • Build and maintain high-quality B2B databases, ensuring accurate targeting and segmentation for campaigns.
  • Drive consistent audience growth, with measurable improvement in attendee conversion and retention.
Event & Campaign Management
  • Lead end-to-end execution of multiple events simultaneously, from planning to delivery.
  • Collaborate with business teams, vendors, and partners to ensure smooth event operations and logistics.
  • Oversee budget planning and cost optimization to maximize ROI.
  • Implement data-driven strategies to track and measure event success (ROI, conversion, customer engagement).
Stakeholder & Client Management
  • Manage senior client relationships, ensuring impeccable service delivery and resolution of escalations.
  • Partner with sponsors, partners, and CXO-level executives to build strategic alliances and long-term engagement.
  • Align with internal cross-functional teams (sales, marketing, creative, tech) to ensure project objectives are met.
Leadership & Team Development
  • Lead and mentor a high-performing team of managers, analysts, and operations professionals.
  • Define KRAs, monitor performance, and ensure structured training and skill development.
  • Foster a collaborative and high-performance culture, ensuring employee growth and retention.

The ideal candidate will have 12+ years of experience in audience acquisition, event operations, campaign management, and stakeholder engagement. A proven track record of driving audience acquisition for large-scale conferences, webinars, forums, or brand campaigns is required.

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