Lead Quality Strategist

3 days ago


Mumbai, Maharashtra, India beBeeQuality Full time ₹ 18,00,000 - ₹ 24,00,000

Job Role: Quality Head

Description of the Job

We are seeking a highly skilled Quality Head to oversee our quality management system and drive innovation within the department.

Main Responsibilities:
  1. Create and implement a seamless customer handover process ensuring first-time right delivery.
  2. Analyze interfacing processes such as design, procurement & contracts, CRM, project execution, and recommend improvements to respective process owners.
  3. Ensure the quality management system (QMS) remains current and up-to-date.
  4. Examine customer complaints, identifying innovative ways to address them effectively.
  5. Develop and implement a project evaluation & rating system, rolling it out across all projects via a centralized framework tool.
  6. Train a cross-functional team of auditors to conduct audits for project rating purposes.
  7. Foster a strong, diverse quality team at corporate and site levels.
  8. Promote skill enhancement among the project team, creating a continuous improvement culture.


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