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Academic Career Advisor
2 months ago
About the Role
SkillCircle™ is a leading training organization dedicated to empowering millennials with in-demand skills. We are expanding our team of experts to help students navigate their academic and professional paths.
Key Responsibilities
- Develop and maintain a strong communication channel with students, fostering a supportive and guiding relationship.
- Collaborate with the Student Experience Manager to optimize lead closure and ensure a seamless experience for students.
- Provide regular feedback to stakeholders on student interactions and progress.
- Maintain a detailed database of student interactions and analyze data to inform future strategies.
- Stay up-to-date with industry trends and best practices in academic counseling to deliver exceptional service.
Requirements
- A minimum of 1 year of experience in education sales or academic counseling.
- Excellent written and verbal communication skills, with a strong emphasis on empathy and patience.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong analytical skills, with a focus on data-driven decision making.
- Demonstrated commitment to delivering exceptional customer service and building strong relationships with students and stakeholders.
