Business Process Governance Expert

2 weeks ago

Bengaluru, Karnataka, India beBeeGovernance Full time ₹ 1,04,000 - ₹ 1,30,878
Job Overview

Make a meaningful contribution with our team.

We are renowned for our technical expertise and innovative solutions, making a difference to our clients and society. Our workplace is inclusive and diverse – it's a place where you can grow, belong, and thrive.

Your day at NTT DATA

The Principal Global Process Governance Specialist is a highly skilled subject matter expert, responsible for managing the process of defining and communicating process governance procedures to support Global Business Services (GBS) process management, including standards, guidelines for setups and modeling.

This role may be required to coach and mentor new or less experienced members of the team in the area of GBS process management and governance.

Key Responsibilities:

  • Develop process documentation standards and guidelines.
  • Lead on simplifying and improving efficiency in processes used to review, approve, and track process changes and procedural document modifications.
  • Ensure compliance to standards with regards to process change management and procedural document quality.
  • Design and implement training and communication strategies on process governance standards and change management processes.
  • Partner with GPO and GBS business partners to document and maintain various process documentation including process taxonomy, process maps, SOPs.
  • Responsible for reviewing documentation at periodic intervals with the GPOs and GBS service providers to ensure completeness and updates for any changes.
  • Responsible for reviewing process change proposals from GPOs prior to presentation to Process Change Committee and, post approval from the committee, review project plans, track progress and appropriate effectiveness checks are in place for post implementation.
  • Plan the review of process documentation for SOX compliance.
  • Responsible for supporting internal and external audit processes with the required process documentation.
  • Perform any other related tasks as required by management.
Required Skills and Qualifications

Strong Communication and Interpersonal Skills

  • Foster positive relationships with stakeholders at various levels.
  • Establish and maintain good rapport with coworkers, supervisors, business stakeholders, and providers.

Excellent Analytical Skills

  • Analyzing process data and metrics.
Benefits

Award-Winning Employer

  • Diverse workforce.

Learning and Development Opportunities

  • Continuous learning and skill development.

Flexible Work Arrangements

  • Hybrid working options.

Global Career Opportunities

  • Grow your career across the globe.
Others

Equal Opportunity Employer

  • Committed to providing an inclusive environment free of unfair discrimination and harassment.

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