Technical Software Professional

6 days ago

Ellore, Andhra Pradesh, India beBeeCustomerSuccess Full time ₹ 14,30,350 - ₹ 19,80,300
Product Specialist Opportunity

We are seeking a skilled Product Specialist to join our team, who shares our passion for innovation and customer success.

Your Key Responsibilities

  • Provide technical assistance and troubleshooting to customers to ensure minimal downtime.
  • Develop and own the long-term vision for IT-facing components of GT-SUITE software.
  • Collaborate with development, QA, and product teams to align IT-facing product features with business goals and customer needs.
  • Oversee concurrent development projects and participate in sprint planning and retrospectives.

Required Skills and Qualifications

  • A Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field.
  • 3-5 years of experience in technical support, product management, or IT-related roles.
  • Prior exposure to customer-facing support roles, particularly in a technical capacity.
  • Experience with software installation, licensing management tools, and troubleshooting complex issues.
  • Familiarity with various operating systems and understanding of software installation and configuration processes.
  • Knowledge of Python or similar scripting languages.
  • Excellent written and verbal communication skills in English.

Benefits

  • Dynamic and highly talented team of experts.
  • The opportunity to bring in your own ideas and make them accessible to a large customer base.

About Our Team Culture

  • Attractive salary and additional company benefits.

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