Senior Unified Communications Specialist

1 week ago

Mangalore, Karnataka, India beBeeEngineer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Overview

We are seeking a highly skilled Unified Communications Engineer to join our team. As a Senior Unified Communications Engineer, you will play a pivotal role in designing and implementing cutting-edge Unified Communications solutions.

Key Responsibilities:

  • Unified Communications Architecture & Design:
    • Deep understanding of Unified Communications products including CUCM, CUC, IM & Presence, and Expressways.
    • Designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability:
    • Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations:
    • Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
  • Analog Devices:
    • Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.
  • Call Flow Engineering:
    • End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
  • Virtualization & Cloud Migration:
    • Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS).
Strategic & Operational Skills
  • Capacity Planning & Scalability:
    • Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links.
  • Disaster Recovery & Redundancy:
    • Architecting failover strategies, backup systems, and DR testing protocols.
  • Integration Expertise:
    • Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Change Control & Governance:
    • Leading change advisory boards, documenting impact assessments, and enforcing configuration standards.

This is a challenging yet rewarding opportunity that requires strong technical expertise, strategic thinking, and excellent communication skills.

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