Senior IT Infrastructure Manager

2 weeks ago


Bengaluru, Karnataka, India Mimecast Full time
Job Description

We are seeking a highly experienced IT professional to fill the role of Senior IT Infrastructure Manager. This position will be responsible for overseeing the day-to-day operations of our global IT infrastructure, ensuring seamless delivery of services to our internal teams.

The ideal candidate will have a minimum of 5 years of experience in IT, with at least 2 years of leadership experience in managing local IT sites. They must have worked in a medium-sized environment with over 200 users and have exposure to Microsoft Windows and Mac environments.

In this role, you will be responsible for administering and maintaining hardware inventory, performing software and hardware upgrades, and coordinating with the IT Infrastructure team to perform upgrades and maintenance on backend systems.

You will also be expected to work closely with the IT Desktop Engineering team on projects and escalations, create change requests for planned and unplanned maintenance, document processes and procedures thoroughly, automate repetitive tasks, and facilitate office moves and build-outs with other organizational departments.

The successful candidate will have excellent communication skills, strong written and verbal communication, and be able to effectively communicate with global teams. They will also be required to adhere to company and departmental policies and procedures.



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