Career Opportunities for Tele-Counsellors in India
5 hours ago
Amity University, Noida is seeking a skilled Tele-Counsellor to join our team.
Estimated Salary: ₹25,000 - ₹35,000 per month
Job Description:
We are looking for a highly motivated and effective Tele-Counsellor to provide information about courses, programs, and admissions to prospective students and parents. The ideal candidate will have excellent communication skills in English and Hindi, strong interpersonal skills, and the ability to work under pressure.
Key Responsibilities:
- Make 100-150 daily calls to prospective students and parents to address their queries and guide them through the admission process.
- Handle inbound inquiries effectively, addressing questions about university offerings and providing relevant information.
- Understand student requirements and recommend appropriate programs.
- Follow up with prospective students to ensure timely application submissions.
Required Skills:
- Excellent written and verbal communication skills in English and Hindi.
- Strong interpersonal skills with the ability to build rapport quickly.
- Ability to work under pressure and achieve daily call targets.
- Basic knowledge of MS Office tools and CRM systems is a plus.
- A proactive and customer-focused attitude.
Qualification:
- Graduate in any discipline.
- Prior experience in tele-counselling or student admissions is preferred but not mandatory.
Work Environment:
The successful candidate will be working in a dynamic and fast-paced environment, requiring excellent time management and prioritization skills.
How to Apply:
Please submit your resume and cover letter to us.
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