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Technical Support Specialist for Cloud and Virtualization

1 week ago

Pune, Maharashtra, India Infosys Limited Full time

Company Overview

We are a global leader in consulting, technology, and outsourcing services. Our mission is to help our clients navigate their digital transformation journeys.

Job Description

We are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing level 2 technical support on Virtual Machines, troubleshooting issues related to Azure-AD authentication, and resolving application problems on Virtual machines.

Required Skills and Qualifications

  • Good skills on Apps troubleshooting (Office, Teams, SAP desirable)
  • Knowledge of Windows 10/11 OS troubleshooting
  • Intune knowledge
  • Azure Cloud knowledge
  • Level 2 Technical Support on Virtual Machines like connectivity issues of Virtual machines
  • Strong Knowledge on PowerShell Runbooks on AVD
  • Create PowerShell scripts to mitigate Cybersecurity recommendations

Benefits

As a Technical Support Specialist at Infosys Limited, you will have the opportunity to work with cutting-edge technology, collaborate with a talented team, and contribute to the success of our clients.

Others

You will also be responsible for developing and maintaining PowerShell scripts for project requirements and providing admin access to end users on Azure.