
General Business Operations Specialist
5 days ago
We're seeking a high-impact generalist business role that involves working closely with founders on cross-functional initiatives. It's an intense, always-on, high-impact position.
The ideal candidate will thrive in ambiguity, enjoy solving unstructured problems, and excel at collaborating across functions.
- Solve complex, cross-functional problems that don't have clear owners — bringing clarity, driving execution, and delivering outcomes.
- Collaborate with sales teams to maximize revenue through initiatives such as identifying and fixing funnel leakages, shaping pricing/packaging strategies, and enabling the team with better processes and tools.
- Work closely with customer success teams to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn through strategic inputs and process design.
- Drive revenue and capacity planning, ensuring resources and targets are aligned.
- Design and maintain key business metrics and dashboards for accurate, actionable data-driven decision-making.
Requirements:
- A passion for all things business and sales, with a willingness to get hands dirty.
- Ability to context-switch between domains (support → sales → CX) without losing depth.
- Comfortable with early-stage startup imperfections and able to operate in disorder.
- High agency and adaptability to make things happen.
This role is perfect for someone who enjoys business operations, juggling multiple initiatives, and likes rolling up their sleeves to get the job done.
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