Sales Process Optimization Specialist

As a Senior Consultant, you will play a key role in leading the implementation of Oracle CX Sales Cloud for our clients. This involves working closely with business stakeholders to understand their sales processes and objectives, translating these requirements into Oracle CX Sales solutions that optimize sales operations.

• Oracle CX Sales Implementation: Lead the end-to-end implementation of Oracle CX Sales Cloud, including requirements gathering, solution design, configuration, customization, testing, and go-live support.
• Business Requirements Analysis: Engage with business stakeholders to understand their sales processes, objectives, and pain points. Translate these requirements into Oracle CX Sales solutions that optimize sales operations.
• Customization & Configuration: Customize and configure Oracle Sales Cloud to meet the specific needs of clients, ensuring alignment with business goals and industry best practices.
• Integration: Work closely with other Oracle CX modules (e.g., Oracle Service Cloud, Oracle Marketing Cloud) and third-party applications to integrate the sales solution seamlessly across the enterprise ecosystem.
• Process Optimization: Identify opportunities for streamlining sales processes, improving user adoption, and enhancing the overall customer experience through Oracle CX Sales capabilities.
• Change Management & Training: Provide training to client teams on the new Oracle CX Sales platform and processes. Assist in change management activities to ensure smooth transitions and high user adoption.
• User Support: Offer ongoing support and guidance to clients post-implementation, addressing any challenges related to the Oracle Sales Cloud platform.
• Project Management: Lead or contribute to the management of client projects, ensuring the timely delivery of solutions within scope and budget. Collaborate with internal teams to ensure project milestones are met.
• Documentation & Reporting: Develop comprehensive documentation, including system configurations, user guides, and reports. Ensure that clients have the necessary tools to operate the solution effectively.
• Stakeholder Engagement: Collaborate with internal and external stakeholders, ensuring that project goals are met, client expectations are managed, and communication is clear and effective.
• Continuous Improvement: Stay up-to-date with the latest Oracle CX Sales features and updates. Recommend improvements to enhance clients' sales processes and keep their systems current.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• 5+ years of experience working with Oracle CX Sales, including at least 2-3 years of experience in a consulting role.
• Proven experience in the implementation, customization, and optimization of Oracle Sales Cloud.
• Strong understanding of Salesforce Automation (SFA), Lead Management, Opportunity Management, and Sales Analytics within the Oracle CX Sales suite.
• Familiarity with Oracle Cloud Integration technologies (e.g., Oracle Integration Cloud, Oracle SOA Suite) is a plus.
• Knowledge of CRM best practices and ability to implement industry-specific sales solutions.
• Experience with Oracle Fusion Applications and integration with other Oracle Cloud modules (e.g., Oracle ERP, Oracle HCM) is highly desirable.
• Experience in Agile methodologies and project management tools.

You will have the opportunity to work with a talented team, collaborate with cross-functional teams, and develop your skills and expertise in Oracle CX Sales. We offer a dynamic and supportive work environment that fosters growth and professional development.

Please note that this is a senior-level position requiring significant experience and expertise in Oracle CX Sales. We encourage applicants who possess a strong passion for delivering exceptional results and making a positive impact on our clients' businesses.