Senior Analyst

4 days ago


Chennai, Tamil Nadu, India HCLTech Full time

HCLTech is seeking a highly skilled and experienced Senior Analyst to join its Bereavement Support Unit. This is a fantastic opportunity for individuals with a passion for providing empathetic support to families in need.

Job Description

We are looking for a detail-oriented and organized individual who can handle multiple tasks simultaneously. The successful candidate will be responsible for processing bereavement-related cases from initiation through to resolution, ensuring accurate and timely execution of tasks.

Key Responsibilities
  • Process bereavement-related cases efficiently and effectively
  • Validate and amend application details related to deceased accounts
  • Provide feedback on potential improvements in processing quality
  • Respond to customer inquiries and escalate issues as needed
  • Collaborate with team members to ensure excellent customer service
Requirements
  • 5 years to 7 years of experience in Banking/Financial services
  • Graduate degree in any stream (preferably in Commerce/Finance)
  • Strong analytical skills and attention to detail
  • Excellent communication skills and comprehension of English
  • Familiarity with MS Office (Word, Excel, etc.)
Benefits
  • Cab facility available for employees
  • 5 Days working schedule
  • Opportunities for growth and professional development
Estimated Salary

₹8,00,000 - ₹12,00,000 per annum, depending on experience and qualifications.



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