Senior Analyst
4 days ago
HCLTech is seeking a highly skilled and experienced Senior Analyst to join its Bereavement Support Unit. This is a fantastic opportunity for individuals with a passion for providing empathetic support to families in need.
Job DescriptionWe are looking for a detail-oriented and organized individual who can handle multiple tasks simultaneously. The successful candidate will be responsible for processing bereavement-related cases from initiation through to resolution, ensuring accurate and timely execution of tasks.
Key Responsibilities- Process bereavement-related cases efficiently and effectively
- Validate and amend application details related to deceased accounts
- Provide feedback on potential improvements in processing quality
- Respond to customer inquiries and escalate issues as needed
- Collaborate with team members to ensure excellent customer service
- 5 years to 7 years of experience in Banking/Financial services
- Graduate degree in any stream (preferably in Commerce/Finance)
- Strong analytical skills and attention to detail
- Excellent communication skills and comprehension of English
- Familiarity with MS Office (Word, Excel, etc.)
- Cab facility available for employees
- 5 Days working schedule
- Opportunities for growth and professional development
₹8,00,000 - ₹12,00,000 per annum, depending on experience and qualifications.
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