Senior Transition Manager

Marsh is seeking a highly experienced Program Manager to join its change and transformation team.

This role will involve leading the setup of practices within the Global Capability Centre, managing multiple end-to-end transitions, and working closely with the Operational Leadership team to deliver strategic outcomes.

• Manage end-to-end programs to deliver business outcomes, support organizational strategy, and influence senior stakeholders.
• Lead the establishment of best practices and operational frameworks within global capability centers to enhance efficiency and effectiveness.
• Oversee the transition of projects and processes into the global capability center, ensuring smooth handovers and minimal disruption to operations.
• Build and maintain strong relationships with senior leaders and key stakeholders, ensuring alignment on project goals and objectives.

• Develop comprehensive program plans, including scope, timelines, resources, and budgets, to facilitate smooth transitions.
• Develop case for change and roadmap for execution working with diverse stakeholders and bringing alignment.
• Build and maintain strong relationships with key stakeholders, including senior leaders, to ensure effective communication and collaboration throughout the transition process.
• Identify potential risks associated with transitions and develop mitigation strategies to minimize impact on program success.
• Conduct due diligence across service portfolio delivered internally as well as vendor managed to identify opportunities for centralization and streamlining delivery.
• Coordinate cross-functional teams to ensure all aspects of the transition are executed effectively and efficiently.
• Implement change management strategies to support the transition process and ensure stakeholder buy-in.
• Drive initiatives for continuous improvement in transition processes and program management practices.

• Minimum 15 years of experience in leading end-to-end process migrations & other transitions, program management and change management.
• Experience working with global stakeholders and cultures.
• Strong communication and presentation skills, with the ability to influence senior stakeholders.
• Proven track record in leading and delivering multiple projects within the organizational constraints.
• Understanding program management methodologies and best practices.

• MBA from a premier business school.
• Professional certification in Program Management e.g. PgMP / CPM / Prince 2.
• Experience working in large and complex organizations working with diverse stakeholders.

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.

Marsh is a business that helps build the confidence to thrive through the power of perspective. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.