Gift Card Catalog Manager

1 week ago


Bengaluru, Karnataka, India myGwork Full time

At Amazon, we are passionate about creating a seamless shopping experience for our customers. As a Sr. Program Manager on our Gift Card team, you will play a critical role in driving the growth and innovation of our Gift Card business.

The Gift Card team is responsible for creating and enhancing gift card and stored value products sold globally via Amazon's website, corporate sales, and third-party stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on-demand gift card issuance for corporate partners.

We are seeking a customer-obsessed and highly organized program manager to drive progress on a critical business program related to our WW Catalog structure and how we launch new electronic and physical GC designs. The ideal candidate will be comfortable with quickly driving clarity and structure to ambiguous situations.

The GC Catalog dictates how our products are presented to customers in over 20 countries across multiple form factors and is core to Amazon's retail shopping experience. Key responsibilities of this role include:

  • Driving the WW Catalog programs that will allow managing the growing complexity with our product
  • Establishing scalable and efficient processes for large-scale data analyses to efficiently manage Gift cards catalog
  • Working across a broad group of stakeholders from product, tech, business, design, and marketing to identify requirements, prioritize the program's goals, and drive execution
  • Pursuing initiatives to eliminate defects and ensure seamless ingestion of catalog feeds

A day in the life of this role includes interacting with stakeholders at multiple levels to establish catalog experience standards and processes, troubleshooting any issues with the catalog, working with WW GC business teams to guarantee the utmost product quality, and supporting the operations team to maintain and improve the catalog.

To be successful in this role, you should have:

  • 6+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Bachelor's degree

We offer a competitive salary of $180,000 - $220,000 per year, depending on your location and experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit this page for more information.



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