Dynamic Global Customer Service Role

3 days ago


Palakkad, Kerala, India beBeeCustomerService Full time ₹ 56,32,000 - ₹ 71,92,000

Global Customer Service Representative Job Summary:

We are seeking dynamic professionals to handle international customer calls, resolve queries efficiently and professionally, and maintain high levels of customer satisfaction and service quality.

Key Responsibilities:

  • Handle inbound and outbound customer calls for global clients.
  • Resolve queries efficiently and professionally.
  • Maintain high levels of customer satisfaction and service quality.
  • Document interactions and escalate issues when necessary.

Requirements:

  • Prior experience in international voice process (minimum 1 year preferred).
  • Excellent communication skills in English.
  • Ability to work in rotational shifts (including night shifts).
  • Strong problem-solving and interpersonal skills.

What We Offer:

  • Growth opportunities and skill development.
  • Supportive work culture and global exposure.


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