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Senior Microsoft Exchange Engineer

2 weeks ago

Noida, Uttar Pradesh, India beBeeMicrosoft Full time US$ 1,00,000 - US$ 1,50,000

Job Overview

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Our organization is seeking a seasoned professional with expertise in Microsoft Exchange (On-prem and Online) and Office 365 services to lead our team's technical endeavors. As a senior engineer, you will be responsible for the configuration, administration, and troubleshooting of Exchange and Office 365 services within an enterprise environment.

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Key Responsibilities

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  • Administer and maintain Microsoft Exchange (2013/2016/2019) and on-premise infrastructure, including mailbox management, backup, and restore.">
  • Support Exchange Online services, including hybrid configurations, mail flow, and message tracking.">
  • Configure and troubleshoot Outlook, OWA, and remote email access.">
  • Manage anti-SPAM tools and Enterprise Vault Servers.">
  • Oversee Office 365 services : Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance Center.">
  • Provide Tier 2 support and assist Tier 1 teams with escalated issues.">
  • Use PowerShell and diagnostic tools to troubleshoot complex Office 365 issues within SLA timelines.">
  • Collaborate with cross-functional global teams to resolve technical issues.">
  • Monitor system performance and conduct root cause analysis for critical issues.">
  • Execute migration projects, new implementations, and Office 365 improvements.">
  • Generate reports and documentation for Office 365 tasks and tickets.">
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Required Technical Skills

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  • Expertise in Windows Server OS (2008-2019) and desktop environments (Windows 10/11).">
  • Strong understanding of Exchange protocols : SMTP, POP3, RPC/HTTPS, MAPI/HTTPS.">
  • Hands-on experience with Exchange Hybrid Configurations and Azure AD Connect.">
  • Deep understanding of Office 365 features : DKIM, DMARC, DLP, transport rules, retention, and archival policies.">
  • Familiarity with SharePoint Online and Microsoft Teams troubleshooting.">
  • Proficient in PowerShell scripting and tools like MFCMapi, IDFix, and other diagnostic utilities.">
  • Knowledge of ADFS Single Sign-On and Exchange backup/restoration tools.">
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Eligibility Criteria

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  • Experience : 6-8 years of relevant experience, with at least 3 years as a Level 2 engineer.">
  • Education : Bachelor's degree (or higher) in a relevant field.">
  • Certifications : Microsoft certifications for Office 365 workloads are a strong advantage.">