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Operations Director

2 weeks ago

Gurgaon, Haryana, India Genpact Full time

At Genpact, we are shaping the future of professional services and solutions. Our 125,000+ people across 30+ countries are driven by a relentless pursuit of creating lasting value for clients.

About the Role

We are inviting applications for the role of Assistant Vice President - Operations (F&A - Order to Cash). As a key member of our team, you will be responsible for leading the Order to Cash Operations of an account, requiring excellent knowledge of ERP Applications and workflow tools. Your focus will be on continuous process improvement and adaptability to change.

  • Lead large teams, groom, and enable career progression while encouraging Genpact culture.
  • Handle the delivery of outsourced services F&A (OTC - sub process) to ensure customer centricity and increased revenue through client up-sell.
  • Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings.