ServiceNow Developer
2 days ago
Job Title: ServiceNow Developer - IT Solutions Architect
About Us: At SMARTWORK IT SERVICES, we're dedicated to delivering exceptional IT solutions that drive business success.
Job Description:
- Design and develop cutting-edge ServiceNow solutions and modules to meet the needs of our clients.
- Collaborate with stakeholders to gather requirements, propose solutions, and deliver enhancements to ITSM and ITOM processes.
- Develop seamless integrations between ServiceNow and other systems using REST APIs, web services, MID Server, and more.
- Design and implement ServiceNow workflows, business rules, client scripts, UI policies, and actions.
- Perform ServiceNow platform upgrades, patches, and enhancements.
- Conduct thorough testing and validation of ServiceNow applications and modules to ensure they meet quality standards and user requirements.
- Provide expert guidance to junior developers and stakeholders on ServiceNow best practices and capabilities.
- Troubleshoot and resolve complex issues related to ServiceNow configuration, performance, and integration.
Requirements:
- Bachelor's degree in Engineering or a related IT discipline, or equivalent experience.
- At least 6+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment.
- Proven expertise as a ServiceNow Developer with experience in ITOM, ITSM, integration, flow design, scripting, and customization on the ServiceNow platform.
- Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog.
- Strong understanding of ServiceNow scripting languages (JavaScript, Glide API) and ServiceNow development best practices.
- Experience designing and developing ServiceNow integrations with third-party applications and systems.
- Expertise in multiple ServiceNow modules, including hands-on experience with Service Portal Development, Flow designer, and traditional workflows.
- Excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4).
- Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub.
- Proficiency in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc.
- Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts.
- Ability to analyze complex technical problems and provide innovative solutions.
- Excellent communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
Preferred Qualifications:
- ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification.
- Experience with Agile/Scrum methodologies.
Salary: $120,000 - $180,000 per annum, depending on experience.
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